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  1. Global Search - Search items by Description

    116 votes

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    60 comments  ·  For small businesses » Accounting features  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Appreciate the interest in being able to search by description. While we're attentive to your feedback, I want to be open that we don't have any immediate plans for developing this atm. 

    We're staying close to feedback on how we can improve navigation for our customers when using Xero, and I'll let you know if there is any development planned surrounding this, here. Thanks 

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    Paola Torrani commented  · 

    Dear Kelly,

    I must express concern regarding your response, as it is causing significant frustration among many customers and feels somewhat dismissive. The fact that 112 people have voted for this feature and numerous customers have highlighted the critical need for an adequate search function underscores its importance. This is a basic feature provided by all of your competitors, making its absence even more concerning.

    Could you kindly provide a more comprehensive explanation as to why there are no immediate plans to develop this functionality? We are not engaging in casual discussions; as professionals working with Xero, we require clarity on why customer feedback is being seemingly overlooked.

    Do we truly need to consider alternative solutions for the Xero team to take customer requirements seriously? This is a pressing matter for many of us trying to carry out our work effectively.

    Paola Torrani supported this idea  ·