Settings and activity
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190 votes
Hi everyone, we want to thank you all for your meaningful feedback and detail of the uses you each have for enabling duplicate names for contacts.
Right now, the contact name field is the key identifier that interacts with many other Xero features, and as such, changing how this field functions is not a small feat.
As noted by others in the comments, some users have found adding unique characters or using the account number in the contact name useful.
At this time we don’t have plans for developing the ability to have duplicate names of a contact in Xero. However, the work happening around core features might open the door for improvements like this down the line.
For now, we'll keep a close watch on the support this idea continues to build, and we’ll make sure to share updates if anything changes.
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Timothy Li
supported this idea
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Hi All,
Seems like it's been a while. I don't think a systematic change is required on the backend.
We just need to add an additional field for name (e.g. Official Name) that has no unique criteria, and it can be used as an option on the invoice.
The invoice (or bill, purchase order, etc) is where where we find it problematic because its what the client sees and our clients require their "official" name on invoices to process, but we keep track of clients by departments or business units, so we cannot just put them all into one contact.
I think this would be an easier fix.