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  1. 33 votes

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    Thanks everyone, we understand the interest for being able to pass on credit card and payment service fees to your customers.

    Atm, as some of you have noted - if you're using or set up Stripe as a payment service for your organisation you'll have the ability to pass processing fees onto your customers. This'll be included in the Invoice total when the customer clicks on the Pay now button in your invoice - you can read up on and follow steps on this here.

    Outside this service, while not automated there are ways to represent and pass on fees to your customers;

    • Add detail to your invoice payment terms so this is clear to your customer
    • If there is a default fee that'd be charged you might like to set this up…
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    Jeremiah Boobar commented  · 

    Shopify invoices automatically generated in Xero do not match the payment that comes in through the clearing account. This is because the shopify fee is not represented. This means that a lot of excess manual work has to be created when this could be automated some how.