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  1. Stripe - Pass full fee amount to customer

    36 votes

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    14 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest and feedback around surcharging. While this is something our product teams reviewed we want to be open that this isn't something we have plans for developing at this time.

    For now, surcharging will continue to be a % fee with no flat rate fee option.

    We're continuing to watch the support for this here and will share if there are any updates.

    An error occurred while saving the comment
    Michelle Collard commented  · 

    It really ticks us off how Xero charged us a $ 277.14 Xero application fee for $7000 odd on top of Stripe charging us fees. We had such a job disconnecting Xero from Stripe!!!!
    Agree the fees for small businesses are pathetic