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  1. 359 votes

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    Thanks for your continued engagement with us on this idea, everyone. We understand there are many different ways business work and conduct business with customers, and that you need more flexibility in the way you manage and receive payments for invoices with Xero. While pockets of research have been done in the past we’re getting a fresh lens and conducting a broader piece of discovery to deeply analyse and understand where our efforts could be focused in this space to alleviate existing hurdles in receiving payments for majority of Xero users. We’d like to open the invite to be a part of our teams research pool, where you’d get the chance to share more on the importance of managing payments for your business. This may involve being interviewed, or helping answer questions through short surveys or questionnaires. 

    ✍️ If this is something you’d like to be a part of, please …

    Elsa Sosa supported this idea  · 
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    Elsa Sosa commented  · 

    Common Xero, haven't you grown enough by now to make a better product. I have worked for 25 years with accounting/bookkeeping systems and i am still finding Xero lacks a lot of features. This being a critical one for businesses be able to accept part payments...

    Up your game, I am so close to deciding to move onto another software that is more advanced.

  2. 179 votes

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    Elsa Sosa commented  · 

    This would be a very valuable feature for our business. Many clients ask us how to make part payments through Xero payment services, however they are not able to.
    It is 12 years since you shared this idea (in 2012) and I am surprised Xero does not have the resources to make this feature active by now...I am not impressed with Xero since I have started using it 6 months ago.

    Elsa Sosa supported this idea  · 
  3. 209 votes

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    Hi team, we're pleased to share that we have begun rolling out the ability to show nil(zero) balance accounts within the Profit & Loss (Income Statement), Statement of Cash Flows - Direct Method, Trial Balance, Cash Summary, Movements in Equity, Blank reports and Report Templates.

    When available you'll find a new option from the 'More' menu in each of these reports, as well as a blanket setting within the Report preferences where you can select to 'Include accounts with zero balances or activity'.

    As we slowly ramp up this release to all users, we thank you for your direct interest in this idea here and welcome your feedback. 

    While I'll be sharing any feedback from you with our product team, I'll also be back to confirm once complete and this feature is with live with you all. 

    Elsa Sosa supported this idea  · 
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    Elsa Sosa commented  · 

    I also do need zero balances included. Any progress on this??

    I agree with other users that this is a basic function that should be readily available. It seems clients have been waiting for this to happen for ever. I only use Xero because my employer already was using this software... but thinking of transitioning to better one as it seems basic features aren't yet setup in this platform..