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  1. Email Settings - Ability to have separate reply-to email address

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    99 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

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    Barry Kennett commented  · 

    Am I right in saying that Xero is unable to offer different email addresses for sending different documents to separate departments?
    I deal with quite large companies that have a purchasing department, an accounts department and an R&D department. I would expect each report from Xero to have the ability to have its own email contact....this seems like quite a basic thing, am I wrong or is Xero missing a trick?