I use another SaaS platform as part of my business which uses the Stripe payment gateway where I can add on the exact Stripe fee - 1.7% plus $0.30. It reconciles perfectly. The business is not out of pocket. I do need to raise invoices through Xero for payment but I have to turn off Stripe gateway and require payment via direct debit to avoid losing money.
So it is possible. Xero should be able to fix this easily.
I use another SaaS platform as part of my business which uses the Stripe payment gateway where I can add on the exact Stripe fee - 1.7% plus $0.30. It reconciles perfectly. The business is not out of pocket. I do need to raise invoices through Xero for payment but I have to turn off Stripe gateway and require payment via direct debit to avoid losing money.
So it is possible. Xero should be able to fix this easily.