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  1. Stripe - Pass full fee amount to customer

    36 votes

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    14 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the interest and feedback around surcharging. While this is something our product teams reviewed we want to be open that this isn't something we have plans for developing at this time.

    For now, surcharging will continue to be a % fee with no flat rate fee option.

    We're continuing to watch the support for this here and will share if there are any updates.

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    Simone Goodwin commented  · 

    I use another SaaS platform as part of my business which uses the Stripe payment gateway where I can add on the exact Stripe fee - 1.7% plus $0.30. It reconciles perfectly. The business is not out of pocket. I do need to raise invoices through Xero for payment but I have to turn off Stripe gateway and require payment via direct debit to avoid losing money.

    So it is possible. Xero should be able to fix this easily.

    Simone Goodwin supported this idea  ·