Settings and activity
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320 votes
Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.
I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.
When there is opportunity to pick this up, I will share any news with you all here.
An error occurred while saving the comment An error occurred while saving the comment Nicole Reilly commented
As a partner, this issue is a major blocker to my recommending Xero as a solution for my clients over other accounting software.
All have this feature except Xero!
Late Payments are bad enough for business, without this unneccessary extra hurdle.
Nicole Reilly supported this idea ·
The requirement is slightly different - people want to connect their domains, not just send from their own email.
Emails sent from the Xero domain are not properly identified and therefore likely to be treated as spam by the large platforms (Google, Microsoft).
It concerns me that Xero doesn't appear to understand the requirement fully, let alone recognise the priority that needs to be given to it.