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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    183 votes

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    We’ll send you updates on this idea

    179 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

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    David Hynd commented  · 

    We now use https://xeroemail.com and it integrates easily and works perfectly, where all mail goes out from our domain with replies coming back to our domain. The developer KALPVAIG has been awesome explaining everything and it is now in production with our first batch of email going out as we always wanted them to work and XERO never developed this ability in-house. It was deemed too costly and inconvenient to move away from XERO currently and the XEROEmail alternative was setup in 15 min. It's got our vote !