Settings and activity
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1,142 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
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Gemma Foley
commented
Absolutely agree Kerry but I don't have another solution other than to abort Xero and use another provider...... Xero obviously don't care!
An error occurred while saving the comment Gemma Foley
commented
Reply from Xero on Trust Pilot .... Like we haven't already raised SEVERAL cases!!!
4 hours ago
Hi, Roofline Design UK Ltd. Thank you for taking the time to share this feedback with us - we’ll make sure it's passed on to the team. For troubleshooting support in the meantime, please raise a case via Xero Central so we can take a closer look.An error occurred while saving the comment Gemma Foley
commented
Agreed, Stuart, 100%. Why will Xero not listen? This is becoming really frustrating now, and you have so many unhappy customers. What will make you listen? When we have all moved to another provider, maybe? That's what it looks like is going to happen here unless you pull your fingers out and address our issue!
An error occurred while saving the comment Gemma Foley
commented
Amazing Kerry! Hopefully, we will see some response. Solidarity works best!
An error occurred while saving the comment Gemma Foley
commented
If you can all spare a moment to leave your own words on Trustpilot, it may have some impact. Currently, there are lots of positive reviews and no mention of this issue. C'mon Xero, the ball is in your court now!
An error occurred while saving the comment Gemma Foley
commented
My TrustPilot Review .....
Basic features not available!
A basic feature of accounting is to be able to flag bils (purchase invoices) to show they are in dispute and prevent them from being paid accidenty. For some reason, Xero doesn't have this. I have been involved in a thread on Xero's support pages for over a year with hundreds of comments from Xero users requesting this basic feature and Xero just doesn't respond. We can't operate a business without this feature, it makes life so difficult and tasks are so much longer. If this doesn't improve quickly, I will be moving to an alternative provider as they all offer this feature! Xero, listen to your customers before you lose them. Existing customers are just as important new ones!An error occurred while saving the comment Gemma Foley
commented
Ok so I am going to leave my comments on Trust Pilot. I think if we all do this, surely they will have to respond.
An error occurred while saving the comment Gemma Foley
commented
How do we get a response from XERO???
An error occurred while saving the comment Gemma Foley
commented
I resorted to commenting on their social media adverts yesterday. Nobody bothered to reply to my comment though :-(
An error occurred while saving the comment Gemma Foley
commented
I agree with Chris! The workaround ideas are all very helpful but it's taking the heat away from Xero when this is a simple function that SHOULD be available in accounting software. Xero, you really need to listen to your users, they are the back bone of your company. Without users your software is useless!
An error occurred while saving the comment Gemma Foley
commented
Hi Chris :-) Frustrating, isn't it? As you, and all of us have said, it is a basic function, and Sage has had it for years. Xero, If you want to compete with Sage, you need to address this ASAP before you start losing custom! I know if this is not something that is addressed fairly quickly, I will be moving our custom to somewhere that can accommodate a basic requirement.
An error occurred while saving the comment Gemma Foley
commented
Does anyone actually respond to these comments? This should be a basic function for accounting software.
An error occurred while saving the comment Gemma Foley
commented
Has there been any improvements to this feature as it would really benefit my company?
Gemma Foley
supported this idea
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is there any way to tag Xero?