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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    186 votes

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    180 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been regularly reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    We'll move the idea back to submitted so we can continue to gauge the interest through votes here. When there is opportunity to pick this up, I will share any news with you all here.

    Alex Carry supported this idea  · 
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    Alex Carry commented  · 

    We’ve successfully integrated with this( https://www.calcvat.uk ), and everything is now working perfectly. The developers were fantastic to work with, and the solution is simple, elegant, and effective. Return mail paths are functioning correctly, and no emails are being sent from the generic Xero addresses anymore. The pricing is reasonable for us, and clients who send hundreds of invoices each month are also integrating this solution. This issue with insecure email had been a frustration for years, and Xero’s lack of response made it even more challenging.

    Hope this helps!

    Alex