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  1. AU Payroll - Change reply-to email for payslips

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    31 comments  ·  Payroll & expenses » Payroll  ·  Admin →
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    Accepted  ·  AdminDavid Reynolds (Admin, Xero) responded

    Hi everyone, thanks for your feedback on customising the “Reply-To” email address which payslips are sent. We appreciate you sharing how important it is to have control over the reply-to address, considering sometimes bookkeepers process payroll.

    As you’re aware Xero has the functionality to set a default reply-to email address for some emails, however this doesn't extend to payslips.

    Our product team sees merit in the idea for future development. We’ll update the status of this to Accepted so that it’s formally marked for consideration.

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    Eric Ohlson commented  · 

    There is a general option under organisational settings to choose the email that everything else in Xero is sent from, so why is that setting not used for payslips?

    It appears to me to be more of a fault to fix than a suggested improvement.

    I wonder how many users don't realise that payslips are sent from the operators email rather than the organisation email?

    Eric Ohlson supported this idea  ·