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  1. Login - Remember 'Trust this device' setting for MFA after 24 hours

    24 votes

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    22 comments  ·  Users & setup » Login  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the added support this idea has received.

    We have recently shipped a new login experience and want you to know defaulting this checkbox was considered but for now isn't a functionality we've been able to work in.

    We'll continue reviewing this as we consider future improvements like more user control. If there's any progress I'll let you know, here. Thanks

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    Stefan Pienaar commented  · 

    To explain the absolute hatred I have for the Xero login experience:

    If there is another accounting solution available in the market that allows me to stay logged in, I would switch to that solution in a heartbeat, regardless of almost any other features.

    Stefan Pienaar supported this idea  · 
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    Stefan Pienaar commented  · 

    I cannot agree more with everyone who has posted here. Xero is the only platform/system where the "Trust my device" literally does NOT mean "Trust my device". The frustration in constantly logging into the same desktop through two devices results in me accessing and using Xero less. Can the Xero developers not just follow (almost) all other app environments and grant trusted access? (Do the developers actually read and take our ideas on board? Anyone in here from Xero?)