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3 results found
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606 votes
Thanks for your support on the idea, everyone. We thoroughly appreciate your participation, and letting us know where you'd like to see change across Xero.
Customer statements, is an area of Xero that needs upgrades to it's technology in order to make ideas like this one here possible.
Currently, while we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.
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Andy Parker
commented
Last update was 2 years ago to say 'we have plans for modernising this space soon we cannot commit to any new developments for Statements until this work has been complete. Once this has been done I'll round back to the idea here when we can reset the objectives.'
Where is the real progress?
This is a basic accounting function for most business and should be integrated within the system.
Come on, this should be sorted by now...maybe less time on cosmetic changes and more time on real functional changes!
Andy Parker
supported this idea
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497 votes
Hi everyone, apologies we've not provided an update here before now. Over the past year there's been a lot of development throughout Sales, more centralised around the new invoicing experience. With the upgraded technology new invoicing is built on we've been able to begin developing the send experience, with improvements to customise and send invoices, and help you get paid faster.
Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term. As we continue to develop and uplift throughout the Sales experience this is definitely an area the team will draw closer attention to, however with lots of different projects on the go we aren't able to bring focus to this right now.
I want to assure you we'll keep reviewing this idea, and will share as soon as there's…
An error occurred while saving the comment Andy Parker
commented
Being able to automate the send of customer statements is high on our product teams radar, however we want to be transparent that this isn't planned in the short term.
The above doesn't really seem like that's the case? It cannot be a priority when it's been asked for for more than 3 years, but still nowhere near being done.
This is a basic accounting function for most business and should be integrated within the system.
Come on, this should be sorted by now...maybe less time on cosmetic changes and more time on real functional changes!
Andy Parker
supported this idea
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303 votes
Thanks everyone for your feedback on the invoice print option. We know how much our customers value efficient workflows, and appreciate you sharing your thoughts on how the current "Print PDF" button works.
For those of you looking for a smoother printing experience, a helpful workaround is to set your browser to automatically open PDFs in your preferred viewer after downloading. This can save you a few clicks in the process.
In the interest of transparency, a direct print PDF functionality that go through the download step isn't in our development plans.
You can continue to vote on this idea so if our position changes in the future we will update you all, here.
Andy Parker
supported this idea
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I just find it amazing that Xero completely ignore comments made here for features (actually...it doesn't surprise me if you think about it).
All Xero and most other SaaS companies are now focused on seemingly locking in users and then gradually increasing the subscription over time to see where they can get to. All the while, the actual services offered and support go down in real terms.
I completely agree with the AI bot JAX...anything we seem to ask it to do, it cannot manage, then the things it can do aren't really any quicker than looking it up.
We have seen the same thing happen with our inventory system, prices have rocketed and yet the actual offering gets less and less.