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  1. MFA | Role that can enable another user to reset multi factor authentication

    19 votes

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    6 comments  ·  Users & setup » Login  ·  Admin →
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    Gaining Support  ·  AdminSonal Pamnani (Admin, Xero) responded

    Hi everyone, thanks for sharing your idea, and commenting your thoughts.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Annie Pask commented  · 

    This is crutial! Our business has had so many headaches with xero verify and MFA when one of our staff gets a new phone / updates phone or accidentally deletes verfiy app. We have spent countless hours trying to get staff logged in or trying to reset their MFA. It would be very beneficial if the admin user of a business could have the ability to remove multi factor authentication from a user so that a new method can be set up.

    Annie Pask supported this idea  ·