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  1. Email Settings - Set which users to receive Bank account change notification

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

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    Matt McAlpine commented  · 

    I agree, this is really dissapointing, and seems an easy fix. The person making the change does get an email notification, so not sure why it would be difficult to extend that to advisors also. We get asked about this at each of our audits.
    MYOB has this feature, and we may need to switch back to using them, at least they take security seriously.

    https://www.myob.com/au/support/myob-business/product-account/ways-you-can-protect-your-accountright-company-file/accountright-settings-have-been-changed-email-notification

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    Matt McAlpine commented  · 

    Hi, I fully support this proposal, and hope it can be implemented asap. I believe MYOB has this functionality? There has been a lot of fraud cases in news recently in regards to changing supplier bank accounts, or adding new suppliers, this would be another step to increasing visibility on any activity like this.

    Matt McAlpine supported this idea  ·