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  1. Contact - Notify all users or nominated users when supplier bank account changes.

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    67 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    submitted  ·  AdminKelly Middleton (Admin, Xero) responded

    Appreciate wanting an update from us here, everyone. We know that having more visibility of when a supplier’s bank account details change is important to you and understand that there are some security concerns around this. This is something our product teams are aware of the appetite for, however we want to be upfront that this feature is not planned in the near future.


    While not a direct solution to what you’re asking here, it’s worth noting that the ability to change supplier’s bank account details is limited by the bank account admin permission. Advisors will have access to the Assurance dashboard where you’ll be able to get an easy view of any Contacts whose bank account details have been edited, and you can also view this information running the History and Notes report.

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    Matt McAlpine commented  · 

    I agree, this is really dissapointing, and seems an easy fix. The person making the change does get an email notification, so not sure why it would be difficult to extend that to advisors also. We get asked about this at each of our audits.
    MYOB has this feature, and we may need to switch back to using them, at least they take security seriously.

    https://www.myob.com/au/support/myob-business/product-account/ways-you-can-protect-your-accountright-company-file/accountright-settings-have-been-changed-email-notification

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    Matt McAlpine commented  · 

    Hi, I fully support this proposal, and hope it can be implemented asap. I believe MYOB has this functionality? There has been a lot of fraud cases in news recently in regards to changing supplier bank accounts, or adding new suppliers, this would be another step to increasing visibility on any activity like this.

    Matt McAlpine supported this idea  ·