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183 votes
Hi all, just updating the status of this idea to Accepted here, to align with our new statuses for Xero Product ideas. You can read more about this on our blog.
We're also pleased to see in your comments here that CAF have introduced QFX file types for downloading transactions - this'll make manually importing more streamlined until a bank feed is made available.
As per our last update, we appreciate all the interest a feed for CAF has gained and we want you to know this has definitely got attention from our product team, and something they hope to explore in the future however we can't provide any timeframes at this time. I'll be sure to keep you updated of any progress that moves this along. Thanks
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Robin McDonald
commented
Hello Kelly
Thanks for your response. While it’s encouraging to hear that the product team is aware of the need for a CAF feed, the lack of any time frame is a concern, especially given how critical this functionality is for our operations and I am sure others too.
We need a clearer indication of when this issue will be prioritised and addressed. Even a provisional or indicative timeline would help us plan accordingly. Could you please escalate this request and come back with a realistic timeframe for when exploration or delivery of this feature is expected to begin?
We appreciate your efforts in keeping us updated, but at this stage, more concrete information is essential.
An error occurred while saving the comment Robin McDonald
commented
We are a Community Benefit Society operated entirely by volunteers. While our current transaction volume is relatively modest, the organisation is entering a phase of growth and operational maturity that will see a significant increase in financial activity. This will include a higher frequency of transactions not only between our organisation and CAF Bank, but also with a growing number of external creditors and suppliers.
As a volunteer-led entity, our capacity is limited, and our focus must remain on delivering community value rather than administrative burden. In this context, the ability to access an automated bank feed would greatly enhance our operational efficiency. It would reduce the need for manual transaction processing and reconciliation, allowing our volunteers to redirect their efforts towards more strategic and impactful activities in support of our mission.
Any updates you could provide on the anticipated timeline or current progress toward enabling this integration would be greatly appreciatedRobin McDonald
supported this idea
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Thanks for the update, but it’s hard not to feel that we’re hearing the same message we heard a year ago, interest noted, no timeframe, maybe someday.
At this point, it comes across less like a development challenge and more like prolonged procrastination. A bank feed is not a niche request; it’s a core function that many Xero users desperately need. The continued lack of clarity suggests that either this isn’t a priority for Xero, or there is no real intention to deliver it any time soon.
The absence of even a rough timeline is simply unacceptable for users trying to plan their financial operations. Many of us are now questioning whether Xero is still the right platform for our businesses/organisation. A clearer commitment, not just “hope to explore”, is long overdue.