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Amazing! this will be a big help for charities using Xero

OMG - amazing. Finally there is movement on this and I cannot wait for the Bank Feed. Hope the trial goes well.

Finally! I posted about this on LinkedIn recently and called Xero out for it taking so long. We have a lot of clients who will benefit from this.

Yay! And thanks to everyone who has commented and made your voices heard!

So pleased to hear this!
And thanks Alison Carey (previous commentator) for your helpful comments which told me so much more than either company's previous responses.

Please Xero keep us updated, and keep your eye on progress. I appreciate that Tink is an independent organisation and that you have no direct control over them, that is not the same as having no influence or not following up on progress.

I am glad to see this is finally marked as On Development.

Is it a coincidence that this only happened when I posted below what I was told about this over a month ago

Please keep this group (who are understandably frustrated) updated on progress.

We have been waiting more than a year since the CAF upgrade which made this possible.

Thank you

I think both parties are blaming the other.

Xero said the standard way to create the connection is for an independent body called Tink to create the connection. Xero cannot control what Tink does or when.

Here is a quote from Xero

"To be as transparent as possible, Xero's method of enabling and maintaining bank feeds (in the UK specifically) relies predominantly on our feed provider, Tink. I can confirm that just earlier today [11June] we did receive a response from Tink to advise that while there's no definite timeframe still, Tink are working on building this feed for CAF Bank - I myself am unsure on the technical requirements involved in building the feed at their end but the process has certainly begun from Tink's end."

However Xero also told me that CAF could create their own connection. Here is another quote from Xero

"For most UK-based financial institutions, we use the OpenBanking API feed type provided through Tink, and in instances where Xero receives high demand/feedback around creating a feed for a bank we don't currently have a feed for, Xero highlights this demand to Tink to advocate for this new feed to be created. The only alternative to building an OpenBanking feed via Tink would be for the bank to create their own bank feed integration with Xero however, CAF Bank would need to approach us directly if this is something they'd be willing to begin work on."

I have asked CAF if they will do this but I have not had a reply. 

So we wait and wait and wait......

Hello
We bank with CAF bank and I asked if there was any news on if they were able to connect to Xero and they said:-

Our former banking system was not compatible with other software. This compatibility was introduced when we migrated to our new system in June 2025 and we are now offering an API direct connection.

We have contacted Xero to invite them to onboard with CAF Bank, however they have currently chosen not to do this. As this decision rests solely with Xero, we are unable to advise when, or if, this functionality will become available.

The process is that if there is a particular software package you wish to use, you will need to contact and ask them to contact us directly to be able to make the connection.

6 months on from the update and still nothing has happened?

this really is not acceptable

With the recent increase in Xero subscription prices and the growing volume of users requesting this integration, delivering a functional CAF bank feed is essential. Charities and non-profits rely on efficiency to maximise their impact, and manual reconciliation is a significant drain on their resources. By prioritising this integration, Xero can demonstrate a genuine commitment to the non-profit sector, ensuring that these organisations receive the full value of their subscription without being forced to consider more cost-effective alternatives.

CAF bank ran a webinar last week and confirmed they have everything in place to be able to feed into Xero but they need Xero to approach them.

I have four CAF accounts and an automatic feed would save me so much time keeping the accounts up to date. CAF now is the only account I don't have an auto feed for now.

It would save so much time if there was a bank feed option for CAF in XERO.

Come on Xero, this is pathetic.
Sort it out.

For my charity customers CAF Bank is increasingly become a popular choice. A competitor product does support open banking with the help of GoCardless.

This is now a critical issue if Xero is going to make an inroad to the charity market.

With my client having 4 CAF bank accounts it would save me so much time if there was a bank feed.

We have a number of charity clients who would like to move to Xero but are reluctant to until the CAF bank feed is in place.

This has been going on for quite a few years now! CAF has chamged there processess so accounting softwares can link to get bank feeds. I think it is now Xero's turn to link! Please implement ASAP urgently....

We are a very small charity & desperately need to streamline the process of bank reconciliation so our already stretched time in the face of funding uncertainty can be used more effectively, working with our families instead. This has been an issue for over a year now .. can you please make this happen?

Have automated bank feeds between CAF and Xero would simplify so many things for us and save time allowing us to focus on other things to help all the people and organisations we support. This has been talked about for so long it would be great to actually see some progress with this.

Lisa Keenan on 9 June said Xero is blaming CAF for the wrong type of feed (MCi not API).

I queried with CAF who said it is using API.

See response below.

So Xero Please just get on with it.

"Thank you so much for your email and for taking the time to get in touch. I’d like to confirm that we are indeed using the correct API for this process. We’ve previously been in contact with Xero, and, following their guidance, we’re currently sharing the link below with customers who use Xero and are interested in connecting to CAF:

https://productideas.xero.com/forums/967136-banking-chart-of-accounts/suggestions/49496570-bank-feed-charities-aid-foundation-caf

By sharing this link, we’re encouraging customers to register their interest in establishing a connection between Xero and CAF. The more customers who express their interest, the more likely it is that this integration will move up Xero’s priority list."