Seriously Xero - you're uping your fees but can't cope with something so basic as a partial payment? And to top it off - there is no solution that you offer in your online help to assist customers with this. Get your act together honestly, this is terrible service. It's an every day function. Please get this sorted out or at the VERY LEAST put something that could be considered a VIABLE WORKAROUND SOLUTION as a part of your online help resource. What are the increased fees for if you can't even manage updating that resource and keeping it current. You're supposed to be the market leader, accountants have supported and backed you and now we have to find a solution that you should've originally provided in your online resource as a starting point. Come on. I should charge you for my time in posting this message because other softtware providers can manage it but you can't. STEP IT UP.
Esther Baker
supported this idea
·
Seriously Xero - you're uping your fees but can't cope with something so basic as a partial payment? And to top it off - there is no solution that you offer in your online help to assist customers with this. Get your act together honestly, this is terrible service. It's an every day function. Please get this sorted out or at the VERY LEAST put something that could be considered a VIABLE WORKAROUND SOLUTION as a part of your online help resource. What are the increased fees for if you can't even manage updating that resource and keeping it current. You're supposed to be the market leader, accountants have supported and backed you and now we have to find a solution that you should've originally provided in your online resource as a starting point. Come on. I should charge you for my time in posting this message because other softtware providers can manage it but you can't. STEP IT UP.