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  1. 64 votes

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    Aimee Caldwell supported this idea  · 
  2. 161 votes

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    Hey community, thank you for your continued interest in this idea.

    Wanted to provide an update here as it's been a while since we last spoke to duplicate contacts.

    I do understand that, at face value, this seems like a quick fix. However, as the contacts screen interacts with many other parts of Xero, this work can not commence until the modernisation of other, related systems is complete. 

    Due to this, we do not expect support for duplicate contacts to be delivered in the coming short-term.

    In the meantime however, we're keen to continue collecting feedback and votes on this idea, and I will update you here as soon as there's more work to share.

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    Aimee Caldwell commented  · 

    I strongly echo Sonia Mitchell's comment that duplicate names and same EINs would create a 1099 nightmare at year-end. Is there no emphasis on keeping your books organized and kept up-to-date, so much so that ALLOWING duplicate contacts seems a reasonable solution? NOT ALLOWING duplicate contacts would be the ultimate goal.