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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    320 votes

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    We’ll send you updates on this idea

    243 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Ronnie Skirving commented  · 

    Microsoft will no longer support Basic Authentication after September 2025. Wordpress websites may no longer rely on PHP for enquiry forms. A plugin like WP SMTP Pro is required for Microsoft 365 email. Domains without the SPF, DKIM and DMARC records setup correctly will already have an unreliable email services.