Settings and activity
3 results found
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170 votes
Hi community, thanks for continuing to share your feedback on this idea.
We appreciate wanting to hear more on where this is at and we'd like to update that we're just beginning to explore the future of Statements within Xero.
We understand the need for more control over what’s included in statements, particularly when invoice links or related actions don’t reflect the way your business work, or cause confusion for the customers receiving them.
This is something our team will be taking into careful consideration as that work develops.
We’ll keep you updated here as discovery progresses.
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Bridget Koller
supported this idea
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41 votes
Hi community, we understand wanting to hear more from us here. Thank you for sharing and supporting how increasing the number of invoice reminders would help your business workflows.
Our product team are conducting research in this space and we have form you can sign up through here to share your input.
Throughout the research the team may engage you through surveys or direct interviews. We'd love to get your involvement to help us develop the future of Invoice reminders!
Bridget Koller
supported this idea
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27 votes
An error occurred while saving the comment Bridget Koller
commented
Yes, this would be very sensible and would eliminate confusion for clients who may have already made payments late on the day before. Sending reminders at 6am, before most people start work is silly!
Bridget Koller
supported this idea
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I support Michelle's comment below - regarding invoice reminders. I have de-selected all the tick boxes, as like many others we invoice out of a different platform. However, all invoice reminders sent from Xero still include a 'Download PDF' link in the reminder email which doesn't work and confuses our clients. If I allow the link, they get the same invoice amount but in a different format from the original. It is very annoying!