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407 votes
Hi team, we appreciate the growing interest this idea's gaining and want you to know our product teams are very attuned to our customers desire for a bank feed for CAF bank.
We're continuing to work closely with our third party integrators to make more bank feeds available via open banking. A feed for CAF is high on our agenda, however we're reliant on third party integrators to support this integration in order for us to deliver this for you all.
I want to assure you we're pushing for it's integration, but we cannot commit or confirm a timeline for this work to be undertaken.
As soon as there's progress to share we'll happily provide further updates for you all.
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Darren Taylor
supported this idea
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Thank you for the update. It’s encouraging to hear that the product team understands the growing demand for a CAF Bank feed.
As a charity finance manager, I can say that the lack of integration between Xero and CAF Bank is causing a real operational burden for many non-profits. Manual CSV uploads are time-consuming and prone to error, especially for small charities with limited administrative capacity.
CAF Bank has indicated they are open to integration but are waiting for Xero to approach them. If both sides are willing, I’d strongly encourage Xero to take the first step to open a conversation; even just a scoping call could move things forward.
While it’s great to see Xero investing in AI-driven functionality, the lack of basic automation, like a working bank feed, makes many advanced tools less compelling. If we’re still manually downloading and importing statements, it undermines the very efficiency that Xero is known for.
With Xero supporting over 1.1 million users in the UK and CAF Bank serving over 14,000 charity customers, enabling this connection would make a meaningful difference across the charity sector. Thank you again, and I hope this gets prioritised soon.