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  1. Bank Feed - Charities Aid Foundation (CAF)

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    313 comments  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thank you all for your support and engaging to let us know the importance and use you'd have in being able to receive bank feeds for Charities Aid Foundation(CAF) bank.

    We're pleased to share that our provider Tink is building this at present and we're currently testing with a small group of users.

    We appreciate your interest, and look forward to getting this in your hands soon. I'll be back to share more news as things progress. Thanks

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    Darren Taylor commented  · 

    Thank you for the update. It’s encouraging to hear that the product team understands the growing demand for a CAF Bank feed.

    As a charity finance manager, I can say that the lack of integration between Xero and CAF Bank is causing a real operational burden for many non-profits. Manual CSV uploads are time-consuming and prone to error, especially for small charities with limited administrative capacity.

    CAF Bank has indicated they are open to integration but are waiting for Xero to approach them. If both sides are willing, I’d strongly encourage Xero to take the first step to open a conversation; even just a scoping call could move things forward.

    While it’s great to see Xero investing in AI-driven functionality, the lack of basic automation, like a working bank feed, makes many advanced tools less compelling. If we’re still manually downloading and importing statements, it undermines the very efficiency that Xero is known for.

    With Xero supporting over 1.1 million users in the UK and CAF Bank serving over 14,000 charity customers, enabling this connection would make a meaningful difference across the charity sector. Thank you again, and I hope this gets prioritised soon.

    Darren Taylor supported this idea  ·