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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    359 votes

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    We’ll send you updates on this idea

    293 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Leo Boesten commented  · 

    Please attend to this. Some of my invoices end up in customer junk folders (or so they claim) because of this very 'spamish' email address.

    Leo Boesten supported this idea  ·