Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    415 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    361 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

    An error occurred while saving the comment
    Stephen Clements commented  · 

    Hi,

    Please add this functionality to Xero. It makes no sense to have it missing in any year of this past decade.

    There is no visibility or diagnostics for what is sent.

    Microsoft 365 and Google workspace both have made it "more difficult" to receive email submissions but most small dev teams have got around that so it's not great optics to say "its complicated".

    I read it is available through plugins or 3rd party services. Not to diminish their work in any way but its an extra expense and only serves to highlight that its possible.

    If its simply a case that Xero don't want to support it put the option behind a warning that Xero won't provide support for emails being sent outside its own SMTP servers.

    If its a case that Xero won't compete with existing app developers then please buy them and integrate the functionality.

    All the best

    Stephen Clements supported this idea  ·