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  1. AU Payroll - Option to select non reportable allowance

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    38 comments  ·  Payroll & expenses » Payroll  ·  Admin →
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    Gaining Support  ·  AdminDavid Reynolds (Admin, Xero) responded

    Hi everyone, thanks for your continued feedback. To be upfront, we do not have any planned work to change how non-reportable allowances are processed at this stage. Currently, you need to use a reimbursement pay item to process these allowances. Our product team has confirmed that this remains a compliant solution with the ATO.

    However, we hear you. We know that relying on reimbursements involves workflow challenges. While it's not on our immediate roadmap, we will continue to monitor your feedback and will update this thread if anything changes.

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    Lea Maher commented  · 

    Hi David,
    To be equally upfront - this is completely unacceptable and extremely poor. Your only concern seems to be the ATO requirements - however you seem unaware or indifferent to the fact that Total Earnings on the payslip are misstated by not including the non-reportable allowances. The ATO should not be the primary driver here. Xero is supposed to be accounting software but your only concern seems to be tax compliance. This is just plain wrong and I would have thought embarrassing for Xero as Xero do not seem to grasp the basic concepts here.
    I'm staggered that something which would be such an easy fix has been ignored. It is extremely frustrating and reflects very poorly on Xero.

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    Lea Maher commented  · 

    Exactly Suzanne - they spend too much time on the flashy glitzy new features to attract new customers and can't find time to fix the dull (but essential) basics for their existing customers...it's very, very, disappointing...particularly when it should actually be quite an easy fix for them

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    Lea Maher commented  · 

    When is this issue going to be fixed? We raised it months ago with Xero and were assured it was on their list...
    The way it works currently is completely incorrect.

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    Lea Maher commented  · 

    Our company agrees very strongly that these non reportable allowances (in our case meal allowances) should be shown as salary on payslips (despite being non reportable for STP purposes) rather than shown as a reimbursement (which is completely incorrect).

    Lea Maher supported this idea  ·