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  1. Subscriber change over

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    1 comment  ·  For small businesses » Subscription & support  ·  Admin →
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    Not in pipeline  ·  AdminRidhwaan Uddin (Admin, Xero) responded

    Hi Paul


    It looks like you contacted our support team on this one, from which a case was raised and assisted on by our specialists.


    As a result, I've changed the idea status to 'Not in pipeline', as it doesn't look like it's an idea that you have suggested.


    However, feel free to submit your ideas or feedback on our product ideas page!


    Kind regards,

    Ridhwaan

    An error occurred while saving the comment
    Audia Vaneza commented  · 

    Dear xero & team,

    I need to change Xero Pensieve Technology subscription from ayu@pensieve.id (Rahayu Widya) to audia@pensieve.id
    Because my account is on a suspended subscription, I need to fix the payment again.
    Please change Xero Pensieve Technology subscription to audia@pensieve.id so I can continue using Xero and confirm my monthly payments.

    The subscriber (ayu@pensieve.id) has left the business. I have access but cannot invite support to the ticket. I need to change the subscriber to me (audia@pensieve.id). I am the new Director. Please contact me

    Thank you. I hope this request will be processed quickly and confirmed.