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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    377 votes

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    We’ll send you updates on this idea

    312 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Tristan Martin commented  · 

    Starting to get Xero domain emails going into Junk with customers, when someone else gets an account with Xero compromised (or a scammer sets one up) and blasts out fake invoices - this is triggering BCL and SCL scores against the domain reputation

    If your mail server could be used to send out from our domain with correct SPF/DKIM records, it means we can manage our own reputations, better proof of who sent the invoice
    and this is generally quite an easy item to implement (as long as the user configures their side correctly, which is not your responsibility)
    This would vastly reduce cyber crimes

    Tristan Martin supported this idea  ·