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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

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    335 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Tristan Martin commented  · 

    Starting to get Xero domain emails going into Junk with customers, when someone else gets an account with Xero compromised (or a scammer sets one up) and blasts out fake invoices - this is triggering BCL and SCL scores against the domain reputation

    If your mail server could be used to send out from our domain with correct SPF/DKIM records, it means we can manage our own reputations, better proof of who sent the invoice
    and this is generally quite an easy item to implement (as long as the user configures their side correctly, which is not your responsibility)
    This would vastly reduce cyber crimes

    Tristan Martin supported this idea  ·