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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    389 votes

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    We’ll send you updates on this idea

    319 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

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    Jon Murphy commented  · 

    I currently use a service called Paidnice - this allows for Custom Domain settings via CNAME amendments and DKIM settings. I send all my invoices, statements, reminders through their page which links directly to Xero. It's the best i can find to enable all emails to come from my company email address rather than a generic Xero email address. You do have to pay for the service, so frustrating that Xero don't do this but Paidnice are providing a solution that works.

    Jon Murphy supported this idea  ·