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  1. Email Settings - Set which users to receive Bank account change notification

    264 votes

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

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    Charli Page commented  · 

    System generated bank changes (e.g. via 3rd party platforms like Dext, Envoice) get pushed through into Xero without oversight, and without a manual review of the contact history, this won't be picked up.

    Is this idea ever going to get into the product roadmap (given it was raised in 2015 and it's now 2025)?

    Charli Page supported this idea  ·