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Bianca Argyropoulos
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5 votes
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Bianca Argyropoulos
supported this idea
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We have received feedback from clients on the difficulty of them having to set up a ‘free account’ to login and view their documents and expressing that it is not user-friendly program to use.
We receive numerous daily phone calls on how to create a free account and end up needing to cancel the document packs (already paid for) and have to resend to them via another portal or via email.
Please make more user-friendly for clients and fix as a priority! It is creating a lack of productivity.