Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Revert File Inbox to previous version. Don't Archive the folders

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  For small businesses » Business features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    An error occurred while saving the comment
    Serena Buffrey commented  · 

    We use our files folder to keep copies of supplier invoices which are easy to look through if we have queries. Before the update, if you wanted to use sub-folders, in order to stop your files from disappearing from the files folder, you had to move them to the sub folder BEFORE posting - and then you could easily post them directly from there with a couple of clicks using the 3 dots on the left. Now, if you want files in sub-folders, you have to manually create a document from the + Button and then search through the sub folders to find the file and attach it manually to the document, which takes much longer, especially if you have a long list of sub folders. Alternatively, you can post invoices from the Inbox and then they disappear into the All Archive folder where you need to wade through hundreds of unsorted files (since this folder contains both unsorted files and those already assigned to a sub-folder) in order to find the one you just posted and assign it to a sub-folder! Please either revert to the previous version or add the functionality to post invoices directly from sub-folders in the Archive in the same way that you can do so from the Inbox.