Settings and activity
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16 votes
Sorry to hear you're not liking the refresh of the Files inbox, Felicity. The intention is to make managing and working with your files simpler and more efficient.
Just to confirm, when you say this has added extra clicks for you - would that be the need to go to the Archived tab to access a fioder you've moved a file to?
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Team @ Conduit
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I’m having ongoing issues with the new Archive layout in the Files section. The current setup has removed key functionality that we rely on daily, and it’s added a lot of unnecessary steps to a previously smooth workflow.
Main issues:
Drag & drop is no longer available inside Archive folders.
This worked perfectly before and still works in Bills, Invoices, and the main Files library, so this appears to be a change specific to Archive.
Files can no longer be dragged straight into a folder.
We now have to upload a file first, then manually move it into the correct folder. This is slow and not practical when preparing source documents for FYE.
The workflow has gone from one step to several.
Previously: drag file → done.
Now: upload → locate file → select → move → select folder → confirm.
We use Archive heavily for storing documents for the accountant at year end, and this change has made the process much more painful and time-consuming.
Requested improvements:
Restore drag & drop into Archive folders.
Allow uploading directly into a selected folder again.
Make the Archive folder structure behave the same as the main Files interface.
This functionality used to work really well, and losing it has had a noticeable impact on our workflow.
Can you please confirm whether these features are coming back, and if so, when?