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  1. Bank Feed - Charities Aid Foundation (CAF)

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    183 comments  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the growing interest this idea's gaining and want you to know our product teams are very attuned to our customers desire for a bank feed for CAF bank.

    We're continuing to work closely with our third party integrators to make more bank feeds available via open banking. A feed for CAF is high on our agenda, however we're reliant on third party integrators to support this integration in order for us to deliver this for you all.

    I want to assure you we're pushing for it's integration, but we cannot commit or confirm a timeline for this work to be undertaken.

    As soon as there's progress to share we'll happily provide further updates for you all.

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    Amber Bauer commented  · 

    Thanks for the update Kelly, I appreciate the reply :-).

    Further to this, it would be great if you could please clarify:

    - Which bank-feed / Open Banking integrator(s) Xero would use to support CAF Bank?

    - Whether Xero or its integrators have formally reviewed or engaged with CAF’s Open Banking APIs yet? If not, when might one or more definitively plan to?

    - Whether CAF Bank is on Xero’s bank-feed roadmap? If so, whether there is any indicative timeline or milestone for delivery you could share with us all?

    Understanding whether this is a technical blocker, an integrator-readiness issue, or a prioritisation decision would help me plan appropriately.

    We know as small charities we're not a lucrative customer set, but Xero offering Non Profit discounts says that our worth is appreciated by Xero! If you could proactively engage with a third party integrator to push this - perhaps as a CSR initiative? We'd be a very grateful, if not super profitable, customer group!

    Thanks! Amber

    Amber Bauer supported this idea  · 
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    Amber Bauer commented  · 

    We use Wise, PayPal and our main account is CAF. The amount of extra work we have to do for CAF because there isn't a direct interface is huge. If CAF are ready, it seems crazy to me that Xero would be the party unable to accept the feed. Charities are facing really hard times at the moment. Please do what you can to ease this bit of extra admin, at least! Thank you!