Settings and activity
4 results found
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246 votes
Hi everyone, thank you for sharing how the current tracking limits impact your reporting and tracking of different aspects of your business and processes. We know this is an important capability.
We’re exploring how we might tackle the needs in this idea and enhance Tracking Categories for the future.
While we can't commit to developments at this stage, we want you to know we hear the support and feedback from our community on this.
We’ll provide another update as the direction for this feature becomes clearer.
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Rebecca Parsons
commented
It doesn't appear that Xero aren't reading these comments but it's clear so many of our businesses, across many different industries, desperately require more tracking categories.
It may be best to keep logging support calls to Xero. The more we contact them about this issue, the more likely they may start to understand how critical it is that additional tracking categories are made available asap. The 2 active categories (4 total categories) is not sufficient.An error occurred while saving the comment Rebecca Parsons
commented
Xero Support / Admin, has there been any further review of this request regarding tracking categories? It is clear this is a really important flaw of Xero that requires resolution and based on my own dealings with support, it very much feels as though Xero is either not listening to its customers or, is choosing to ignore such a widely requested fix.
Many businesses across various industries are clearly in dire need of additional tracking categories for financial reporting. It is not unreasonable to expect that this is a relatively 'easy fix' as the work is already done with the availability of 4 tracking categories currently in place.
Could Xero or a Xero representative please provide a response other than 'here's a link to suggest your request on our community board'. Perhaps you could advise how many votes are needed for our request to be taken seriously so we can work together to advocate this requirement further.
Thank you.
Rebecca.Rebecca Parsons
supported this idea
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17 votesRebecca Parsons
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115 votesRebecca Parsons
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57 votesRebecca Parsons
supported this idea
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Xero Support - can someone please respond with an update on where this idea sits in your production list?
It is clear the need for additional tracking categories is critical to many of your customers across many different industries. As reported numerous times from our business, as at 31 Dec this year, the lack of tracking categories will result in our business having to seek a different accounting solution to Xero.
Compared to many of your other updates, this doesn't seem to be a major ask as the ground work has already been completed with the functionality already created and available.
Please advise update.
Thank you.