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  1. Stripe - Pass full fee amount to customer

    40 votes

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    16 comments  ·  Invoices & quotes » Payment services  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your support in being able to pass on exact fees to customers.

    While this is something our team have taken an initial look at, there is quite a bit involved in being able to develop this into the product and this isn't something we've been able to prioritise at this time.

    We understand the needs expressed in feedback here and want you to know this is a feature we'll continue to consider in future planning and will keep a close eye on the appetite in this idea.

    If there are any updates planned we'll make to share with you here. Thanks

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    Stine Richardt commented  · 

    I agree, this is a critical feature that Xero doesn't yet support. It shouldn't be a huge development project making this happen. Today we have to decide if we want to overcharge our NZ customers with 1% (which is illegal) or have a loss on our AU customers by 1%, because we only have one input value for "pass on processing fee" to our customers. The sooner the better so our sales margins don't have to be eaten up by these significant credit card fees.