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  1. 235 votes

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    Hi everyone, we appreciate the feedback we've received on this change and while this was an intentional change this is something our product teams are monitoring feedback of very closely and considering improvements around in the new clients experience.

    While we can't make any commitments atm I will be certain to share any plans with you all here.

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    Daniel Ngo commented  · 

    Can we employ someone at Xero implementation team that understands accounting / practice admin and understands how everyone is using Xero.

    Also a suggestion, prior to changing something like this, how about releasing a poll to see how everyone reacts BEFORE implementing a change.

    The Xero prices increases yearly and its frustrating to see such a good system go backwards and pushing people away.

    Really hope this can be resolved soon, it has been quite a number of weeks.

    Daniel Ngo supported this idea  ·