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  1. Customer Support - Create an idea from a case on Xero central

    9 votes

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    6 comments  ·  Security & support » Security  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Aah I see what you mean now, and appreciate you sharing more detail, Anna.

    In terms of the original idea, you can reply directly to the email update you received about the status if there is extra detail you'd like to share with the team - In this case I've merged your original idea with this one to keep the information all together.

    We don't have immediate plans for this, but will keep considering how we improve their efficiency when engaging and sharing feedback. We'll track the support here and share if there are any updates. Thanks

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    Elena Reynoso commented  · 

    (CX0017467571)

    I urgently need to speak wth someone about this: 312-560-2885