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  1. Santander Connect Standard Bulk Payments – Mandatory Bank Spec Change Has Broken Existing Template

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    0 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  Admin →
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    submitted  ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Amy Brincoveanu shared this idea  · 

  2. Batch Payments - Export file in a Santander-compatible format

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    submitted  ·  3 comments  ·  Purchase orders, bills & inventory » Paying bills  ·  Admin →
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    Amy Brincoveanu commented  · 

    URGENT ATTENTION REQUIRED FROM XERO

    Further to Howard Thompson's message below. This requires urgent attention from Xero.

    Santander implemented a mandatory change to its bulk payment import specification effective 12th January.

    As a result, the existing “Santander Connect Standard bulk payments” file exported by Xero is no longer compatible with Santander’s live banking platform and cannot be imported without manual amendment.

    Specifically, Santander now requires:

    - Removal of the trailing empty line at the end of the file
    - Inclusion of a debit account reference on the first line (after 08,,,,,)

    This is not a feature request or enhancement. It is a loss of compatibility in a bank format that Xero explicitly supports for UK organisations. Customers cannot meet Santander’s mandatory requirements using the current Xero export without manual intervention.

    This should be treated as a bank-driven regression / supported integration fix, rather than discretionary roadmap work. Maintaining alignment with current bank file specifications is a fundamental requirement of supported payment templates.

    Please confirm whether:

    - Xero intends to update and continue supporting this Santander bulk payment format, or
    -Xero no longer supports it, so customers can take appropriate action.