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  1. Bank Feed - Charities Aid Foundation (CAF)

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    200 comments  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we appreciate the growing interest this idea's gaining and want you to know our product teams are very attuned to our customers desire for a bank feed for CAF bank.

    We're continuing to work closely with our third party integrators to make more bank feeds available via open banking. A feed for CAF is high on our agenda, however we're reliant on third party integrators to support this integration in order for us to deliver this for you all.

    I want to assure you we're pushing for it's integration, but we cannot commit or confirm a timeline for this work to be undertaken.

    As soon as there's progress to share we'll happily provide further updates for you all.

    An error occurred while saving the comment
    Rachel Killoran commented  · 

    Hello,
    I asked CAF if / when Xero direct feeds would be possible.
    The response I got was the following:

    "On our former banking system, we were not compatible with the requirements for Xero. Understanding the demand and impact our customers were facing by not being able to have Xero as an open banking connection, when we updated our banking services in June 2025 we updated our services to meet the requirements of Xero.

    When we migrated to the new system, we had contacted Xero to inform them of our changes. They have made the decision not to onboard with us at this time."

    Please could you update us on whether progress with third party integrators is still in the works as CAF appears to be saying you as a company didn't want to support their direct feed integration, rather than you weren't able.

    As you are aware, this is very frustrating for many of us and these charitable organisations are paying extra in our time to sort out their bookkeeping than other clients with the direct feed.

    Thank you,
    Rachel Killoran (on behalf of Union Road Community Church)