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  1. Bank Feed - Charities Aid Foundation (CAF)

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    313 comments  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thank you all for your support and engaging to let us know the importance and use you'd have in being able to receive bank feeds for Charities Aid Foundation(CAF) bank.

    We're pleased to share that our provider Tink is building this at present and we're currently testing with a small group of users.

    We appreciate your interest, and look forward to getting this in your hands soon. I'll be back to share more news as things progress. Thanks

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    Rachel Killoran commented  · 

    Hello,
    I asked CAF if / when Xero direct feeds would be possible.
    The response I got was the following:

    "On our former banking system, we were not compatible with the requirements for Xero. Understanding the demand and impact our customers were facing by not being able to have Xero as an open banking connection, when we updated our banking services in June 2025 we updated our services to meet the requirements of Xero.

    When we migrated to the new system, we had contacted Xero to inform them of our changes. They have made the decision not to onboard with us at this time."

    Please could you update us on whether progress with third party integrators is still in the works as CAF appears to be saying you as a company didn't want to support their direct feed integration, rather than you weren't able.

    As you are aware, this is very frustrating for many of us and these charitable organisations are paying extra in our time to sort out their bookkeeping than other clients with the direct feed.

    Thank you,
    Rachel Killoran (on behalf of Union Road Community Church)