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  1. Bank Feed - HSBC more frequent updates than every 24 hours

    3 votes

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    1 comment  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi Nikki — thanks for sharing this and explaining how more frequent updates would help your account management. I can see that you have raised this previously with Xero Support and as you know there is a delay of 24 hours for the UK HSBC bank feed to reduce duplicates 😣. We can assure you that we’ll keep monitoring this and will update the thread as further improvements become available. Thanks again for raising it and helping us track demand.

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    Buddhima Katuwana commented  · 

    Hi, is there any further change to this? Having used QB with HSBC feeds, I know there is no such delay of 24 hours so can this not be sorted from Xero as well? why is it that HSBC is only doing this to Xero?

  2. Bank Feed - Cynergy bank

    51 votes

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    25 comments  ·  Banking & chart of accounts » Bank feeds  ·  Admin →
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    In discovery  ·  AdminGeorgia Clarke (Admin, Xero) responded

    Hi community, thanks for all your votes and comments on this idea – it’s great to see so much support for this idea.

    We know that having to manually upload statements takes valuable time away from running your business, especially when your bank doesn't offer CSV exports.

    I’m happy to share that we're exploring a bank feed for Cynergy Bank.

    While we can't give any commitment at this point, we'll be back once the team have had a chance to dig in deeper and share any progress. 

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    Buddhima Katuwana commented  · 

    Shall we do a new product suggestion for this instead of this old thread which Xero might not be reviewing?

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    Buddhima Katuwana commented  · 

    Is there any update on this @xero Support team? this is such a waste of time for my team and wonder what is causing the delay in implementing this?

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    Buddhima Katuwana commented  · 

    is there any progress update on this?

    Buddhima Katuwana supported this idea  ·