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  1. Email Settings - Set which users to receive Bank account change notification

    262 votes

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

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    Ashley Delany commented  · 

    I honestly thought this was already happening, until I changed a bank account today and it has only notified me. Needs to be across all payment parts including payroll. Currently anyone can update an account and we could be paying them alot of money. BASIC SECURITY.

    Ashley Delany supported this idea  ·