Having to manually separate the sort code and account number from the 14-digit string is annoying and time-consuming. We have to enter the two elements into a new csv before importing into NatWest Bankline systems. Their systems do not allow for a single 14-digit string. Please can you urgently prepare a second export type for UK users of NatWest. I have spoken to NatWest support and they cannot offer any simple work-around.
Ian Hurlstone
24/02/2026
Having to manually separate the sort code and account number from the 14-digit string is annoying and time-consuming. We have to enter the two elements into a new csv before importing into NatWest Bankline systems. Their systems do not allow for a single 14-digit string. Please can you urgently prepare a second export type for UK users of NatWest. I have spoken to NatWest support and they cannot offer any simple work-around.
Ian Hurlstone
24/02/2026