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  1. Xero Accounting App - Approve 'Awaiting approval' Bills

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    5 comments  ·  Purchase orders, bills & inventory » Bills  ·  Admin →
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    Gaining Support  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for sharing images, Fiona.

    Taking a look into your communications with our support team it does appear there was a bit of confusion and oversight by our team when you first got in touch. We apologise for this and I'd like to provide some clarification around the idea you've raised here.

    What is currently possible within the Xero Accounting app does differ between Sales and Purchases.

    While it's possible to view Sales credit notes that are awaiting approval, this hasn't yet been built into the Purchases side. To approve a Supplier credit note, you'll currently need to log into the web version of Xero.

    We're working to develop the Xero Accounting app to add more functionality with growing needs from our customers in what they need to do on the go. We'll start to get a sense of interest from the community in this here, and I'll update if…

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    Stephanie Castillo commented  · 

    In Xero, bills stuck in “Awaiting approval” usually need the right user permissions or a proper approval workflow set up. Sometimes it’s just a role issue or missing notification. I’ve seen similar notification/testing scenarios discussed outside accounting too, like here: <a href="https://bombituppro.com/">https://bombituppro.com/</a>
    different use case, but it highlights how messaging systems can behave when triggers or permissions aren’t configured correctly.

    An error occurred while saving the comment
    Stephanie Castillo commented  · 

    In Xero, bills stuck in “Awaiting approval” usually need the right user permissions or a proper approval workflow set up. Sometimes it’s just a role issue or missing notification. I’ve seen similar notification/testing scenarios discussed outside accounting too, like here: [https://bombituppro.com/](https://bombituppro.com/) different use case, but it highlights how messaging systems can behave when triggers or permissions aren’t configured correctly.