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  1. Quote Accept/Decline email reply to address

    6 votes

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    We’ll send you updates on this idea

    0 comments  ·  Invoices & quotes » Quoting  ·  Admin →
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    Idea review  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Alex Koster supported this idea  · 

  2. Notification | Send to REPLY TO email when quote accepted

    199 votes

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    71 comments  ·  Invoices & quotes » Quoting  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, I know it's been sometime since this idea was initially raised and we wanted to update you all here.

    We appreciate and understand why some businesses would prefer the acceptance of a Quote be sent to the organisation's reply to email address, rather than the user that initially created the Quote.

    While our product team have reviewed and are attentive to your interest in this, we want to be upfront that this is not something we currently have direct plans for changing the behaviour of.

    Our team will continue to review this idea and when we're in a position to assess notification and communications for Quotes, we'll share if there are any updates around this, here.

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    Alex Koster commented  · 

    It is utterly ridiculous that a member of staff who is quoting but does not deal with accounts gets the notification that the quote has been accepted. This may work for some business but not all. It does not work for ours and Xero wiping saying "too bad so sad" when this is a privacy issue along with a logistical issue.

    Alex Koster supported this idea  ·