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  1. Email Settings - Set which users to receive Bank account change notification

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

    Deborah Saunders supported this idea  · 
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    Deborah Saunders commented  · 

    Surely to reduce the risk of fraud and error it is a necessity to have this functionality otherwise the only person being notified of the change is the person who initiated it.