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  1. Email Settings - Ability to have separate reply-to email address

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    103 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.

    We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.

    We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.

    This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.

    For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks

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    Anthea Curtis commented  · 

    It seems pointless to have the dropdown for each company I work for however have to log into each account to be able to send invoices/do payroll so it comes from the right account. As it has been mentioned there is a big emphasis on spam and my experience has been clients are unwilling to pay invoices if they are coming from strange emails outside the company's email.

    Anthea Curtis supported this idea  ·