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  1. Notifications - Alert when an invoice has been paid

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    100 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thank you for feeding back about how a paid-invoice notification could reduce manual checking and follow-ups, as well as help you move orders forward once payment is received.

    Our teams have done some initial discovery and are looking more broadly at our notifications framework across Xero.

    To be transparent here - a notification specifically for when an invoice is paid isn’t in our near term plans at this stage, but we’ll share an update if there’s meaningful progress as notifications continue to evolve.

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    Cory Mayfield commented  · 

    +1 on this. The notification issue is really just a symptom of Xero not doing much on the collections side.
    We've worked around it using Chargetree (https://chargetree.co) alongside Xero also handling the full cycle from automated reminders through to a live AR dashboard, and syncs payment status back to Xero automatically. Helped us close the visibility gap, but you shouldn't need a separate tool for something this fundamental.