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  1. Email Settings - Set which users to receive Bank account change notification

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    140 comments  ·  Users & setup » Navigation  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for all your support here. We recognise the importance of notifying the right people when bank account details change, and how this would help businesses strengthen their checks and reduce fraud risk.

    While this work isn’t directly on the roadmap just yet, this idea is on our radar, and we’re looking to explore it further to ensure we’re covering the ground needed for a smooth customer experience.

    We appreciate everyone who's shared feedback and examples, as they help us better understand the impact this'd have in practice.

    Kate Harrison supported this idea  · 
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    Kate Harrison commented  · 

    When we change a bank account currently only the user that makes the changes gets a notification which is a security weakness. We need all users or at the very least the main administrator or Finance Manager to be notified of changes.