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  1. 109 votes

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    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Kate Footner commented  · 

    Why won't the banner go away if I have selected keep all. Get your software developers to fix this awful design. I am so frustrated and resentful. I cannot convey how awful this design is. I will need to switch off duplicate warning because your testing did not resolve this before implementation. I merged some contacts and now these invoices that are only once in the system (not duplicates at all) are constantly flagged as duplicates despite only existing once and being paid once just some were paid with one contact and others were paid with another contact despite really being the same contact - now fixed with merge but a disaster with duplicate bills.